Shipping policy
Delivery Time Estimates:
All orders are shipped Monday through Friday (excluding holidays). We work to ship it out as quickly as paw-sible!
Shipping Methods:
See below for estimated shipping times.
Standard Shipping – Domestic Order Delivery Times:
Allow up to 2 days for processing. Ships from California (2-7 business days standard transit).
International Order Delivery Times:
Transit times vary, but typically take 4-6 weeks once shipped. Ships from California via UPS with final delivery made by local mail service.
**We currently do not offer shipping to:
Albania, Algeria, Austria, Bahamas, Belgium, Brazil, Bulgaria, China, Crimea – Region of Ukraine, Croatia, Cuba, Czech Republic, Denmark, Dominican Republic, Estonia, Finland, France, Germany, Greece, Guatemala, Hungary, Iran, Ireland, Israel, Italy, Jordan, Latvia, Liberia, Libya, Lithuania, Luxembourg, Malta, Netherlands, New Zealand, North Korea, Norway, Philippines, Poland, Portugal, Republic of Cyprus, Romania, Russia, Singapore, Slovakia, Slovenia, Somalia, Spain, Sudan, Sweden, Syria, Tunisia, Turkey, United Kingdom and Yemen.
Shipping Costs:
For information on how to calculate our shipping costs, see here **Please note that international customs fees will most likely apply to all shipments outside the USA. Unfortunately, The Frosted Muzzle is unable to control these charges.
Domestic order expedited shipping info (Next Day Air & 2nd Day Air):
- Delivery available Monday – Friday
- Please provide street addresses only for expedited shipping (UPS & FedEx do not deliver to PO Boxes).
- Expedited shipping orders MUST BE PLACED BY NOON PST (Mon-Fri) to qualify for same day shipping. Orders placed after Noon PST will ship next business day.
How to Track Your Package:
Please click on the applicable carrier link below and input your tracking number (provided in your “Your Order Has Shipped” email) for the latest status on your package!
Tracking International Orders:
*Note: Please up to 24 hours for tracking to update after carrier receives your package.
We are here to help! Please email any questions or concerns to our Customer Support department: orders@thefrostedmuzzle.com